Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@renzulo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Renzulo is operated by Shenzhen Doudouqian Import & Export Trading Co., Ltd.
Company Name: Shenzhen Doudouqian Import & Export Trading Co., Ltd.
Address: Room 404, No. 6, Lane 7, Hourui Xinrui Zone 3, Hourui Community, Hangcheng Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Phone: +86 19822828341
Email: support@renzulo.com